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National Symposium on Quality Improvement

Towards a High Performing Health Care System:
The Role of Canada’s Quality Councils

October 29-30, 2013

The Allstream Centre, Toronto, ON

The Health Council of Canada is hosting a national symposium to address quality improvement in Canada, and the strategies employed by various provincial health quality and patient safety councils in the areas of performance measurement, performance reporting, and capacity building for quality improvement. The event provides opportunities for greater collaboration among national, provincial and territorial organizations dedicated to quality improvement and patient safety. The event will bring together senior leaders from governments, regional health authorities, dedicated health quality councils, and national and other health care organizations that are committed to quality improvement and patient safety.  

Post-Conference Blog

Proceedings Report and Commentary: Canada’s Quality Improvement Conundrum: Should Canada achieve a whole that is greater than the sum of its parts?

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Keynote Addresses

  • Keynote Address: Dr. Diane Watson, CEO, National Health Performance Authority, Australia 
    Performance Measurement and Reporting – The Australian Perspective (PDF)
  • Mr. John Wright, President and CEO, Canadian Institute for Health Information 
    Performance Measurement and Reporting: The Canadian Perspective(PDF)
  • Dr. Ross Baker, Institute for Health Policy, Management and Evaluation 
    Building Capability to Improve Healthcare (PDF)


Cross-Canada Perspectives and Panel Discussion – Performance Measurement

Performance Measurement

  • Dr. Markus Lahtinen, Health Quality Council of Alberta.

Health System Performance Measurement in Saskatchewan

  • Rosemary Gray, Saskatchewan Health Quality Council
  • Gary Teare, Saskatchewan Health Quality Council

HQO: Performance Measurement

  • Gail Dobeil, Health Quality Ontario

Performance Measurement Experience in New Brunswick

  • Michelina Mancuso, New Brunswick Health Council 


Cross-Canada Perspectives and Panel Discussion – Performance Reporting


Performance Reporting

  • Dr. Markus Lahtinen,  Health Quality Council of Alberta

HQO: Performance Measurement and Reporting

  • Dr. Michelle Rey, Health Quality Ontario


Appraising the Performance of Québec’s Health and Social Services System: The Commissioner’s Approach

  • Dr. Olivier Sossa, Office of the Health and Welfare Commissioner, Quebec



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