The Health Council of Canada's National Symposium on Patient Engagement
"Turning what we know into action"
Current evidence links patient engagement to improved health status and health outcomes. On October 25, 2011, the Health Council of Canada hosted an invitational symposium on patient engagement in Toronto, Ontario.
This event brought together patients, health care providers, health system planners, government representatives and researchers from across Canada to explore the challenges and opportunities in patient engagement and the benefits to be gained from involving patients in the design of the Canadian health care system.
Participants gained a better understanding of what is needed to shift system-level design of health care services from 'provider-focused' to 'patient-centred'.
To see the agenda and speaker biographies, download the program.
The full proceedings from the Symposium as well as a commentary on the event are available.
Download Turning what we know into action: A commentary on the National Symposium on Patient Engagement and The National Symposium on Patient Engagement: Proceedings Report.
You can also see select presentations from the day below.
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Presentations:
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Improving the Patient Experience Through Design Heather Fraser, Director, Rotman Designworks and Business Design Initiative, Rotman School of Management Susan Frampton, Ph.D. President, Planetree. |
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Improving Patientâ€Provider Communication: A Focus on Health Literacy and Cultural Competency |
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Patient Engagement and Health Literacy: An Indigenous Cultural Context |
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Patients as Partners: The Key to System Transformation |
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Sharing Experiences with Patient Engagement: Lessons from an Ongoing Community Hospital Project in Montreal |
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Patients and Families First: Moving Innovation Forward in Saskatchewan |
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Patients and Families First: Moving Innovation Forward in Saskatchewan |
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Quality Improvement Guided by the Patient Experience in Primary Health Care – The Patient Journey Project |
